By accessing or using our platform in any way, you consent to the collection, storage, sharing, and use of your information as indicated in this Policy and our Terms of Service. You may withdraw your consent in writing at any time, but this does not affect our right to process your data prior to your withdrawal.
This Privacy Policy applies to our online activities and is valid for visitors to our website and mobile app with regard to the information that they share and/or collect in Penta.

Personal information is defined as information that can reasonably be used to identify, contact, describe, link, or reasonably be linked to a specific person or household for the purposes of this privacy policy. Personal Data and Personally Identifiable Information are both terms used to describe information that is also considered to be personal information in some jurisdictions. De-identified or anonymized data that cannot be used to identify you is not covered by this privacy statement. The following categories of personal data are among those we may gather, keep, use, and transfer:

Identity : information including name, address, email, phone, mobile number, date of birth, geolocation, information from official identification documents like a driver's license or passport, as well as age, gender, and nationality;

Transactional Information includes addresses for your Fiat and Non-Fiat wallets, details about your Penta account, information about your Fiat and Non-Fiat trading activities, and related details for deposits and withdrawals.

Device Information such as the internet protocol (IP) address, model, keys, operating system (OS) version, and dates of creation, update, and authentication, device IDs, and login history;

Communications Information such as your communication choices and the content of your correspondence with us (including through chat and email);

In addition, we gather additional data in the form of compiled statistics that do not specifically identify you. De-identified data is the term used to describe this information. When you connect with us and use our services and products, we acquire de-identified data. Examples may include the number of times a user accesses a website or application, the links they click, the functions they use, and the kinds of data they contribute. To assess the success of our marketing initiatives, we might divulge de-identified data to our partners and advertising and marketing service providers. Additionally, we might use your data to conduct research to better our services and products, evaluate how you use our website, and for other purposes.

We collect your Personal Information from the following sources:

Direct Communications. When you register an account with us, or get in touch with us with inquiries or requests, you provide us your personal information.

Technological interactions. Through cookies and other similar technologies, we may gather Device Data and Online Data when you use our applications, or visit our website (see Use of Cookies and Other Similar Technologies)

Third Parties. As needed or permitted by applicable legislation, we obtain personal information from third parties. Public databases, identity verification partners, resellers, and channel partners are only a few examples of third-party sources. Additionally, we get your personal information from third parties that you've given permission for to share it with us if we require it for the user.

The Company may use Personal Data for the following purposes: To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account:

  To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract:

  The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You:

  To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You

  With news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests:

  To attend and manage Your requests to Us.

• For business transfers:

  We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes:

  We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.




We may share Your personal information in the following situations:

• With Service Providers:

  We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

• For business transfers:

  We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With business partners:

  We may share Your information with Our business partners to offer You certain products, services or promotions.
  
  With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  
  With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Penta follows a standard procedure of using log files. These files log visitors when they use an app. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Like any other website, Penta uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.

You may consult this list to find the Privacy Policy for each of the advertising partners of Penta.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Penta, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Penta has no access to or control over these cookies that are used by third-party advertisers.

Penta's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Under the CCPA, among other rights, California consumers have the right to:
  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access

  You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification

  You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure

  You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing

  You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing

  You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability

  You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

To delete your account in the app you can follow these steps:
1) Go to My Profile
2) Select > My Account
3) Select > Delete account
4) Confirm > Yes

Before you delete your account you will be prompted to withdraw all your funds and any amount lesser than the withdrawal fees will be lost and your profile data will be totally deleted from our records, your account will no longer be visible anywhere inside the app. If you choose to join Penta again you will need to create a new account.